Orders
Will I see the full cost before I pay?
Yes. Prices, taxes and any shipping costs for your address are shown at checkout before you pay.
Returns
Can I return a product?
Yes. See our Returns & Refunds policy for how to start a return. Customers in the EU can withdraw from a purchase within 14 days of delivery.
What if my item arrives damaged?
Contact us with your order number and photos of the damage and we'll make it right.
Products
Are props in the photos included?
No. Laptops, cups, pillows, blankets, aroma oils and other decor shown in photos are for styling only.
Is the flame on the flame-effect diffuser real?
No. The flame is a light effect shown through the mist — there is no real fire.
How does the sensor trash can open?
Move your hand over the sensor and the lid opens automatically — no touching the lid and no foot pedal.
Which colours are available?
The flame-effect diffuser comes in White and Black. The sensor trash can comes in Black, Silver and White. The bathroom organizer comes in Black and White.
Where can I find product details?
Each product page lists its confirmed details. If you need something that isn't listed, ask us.